Refund policy

Returns & Refunds Policy

All sales made through La Reine Accessories are final. We do not accept returns, exchanges or refunds due to a change of mind, incorrect selection, color preference, or any other personal reason.

We will only review a request if the item received is damaged, defective, or different from the item ordered.

If there is an issue with your order, please contact us within 48 hours of delivery and provide:

• Your order number
• Clear photos or videos of the item
• A brief description of the issue

The item must remain unused, unworn and in its original condition and packaging.

If the request is approved, La Reine Accessories will arrange a replacement with the correct item. If a replacement is unavailable, we will offer an appropriate refund or store solution.

Items damaged after delivery through misuse, improper handling or normal wear are not eligible.

Nothing in this policy limits any rights that cannot legally be excluded under applicable law.

For assistance, please contact us through our official WhatsApp or contact details listed on the website.